Shipping policy

This shipping policy applies to deliveries within the United Kingdom, United States of America, Canada, Australia and New Zealand.

Delivery Information

Below are the average delivery times for all our packages:

  • Order Cut-off Time: 5:00 PM (GMT) Greenwich Mean Time (London)
  • Processing Time: 1-3 days (processing from Monday to Friday)
  • Shipping Time: 5-8 days (delivery from Monday to Friday)
  • Estimated Total Delivery Time: 6-11 days (from Monday to Friday)

Delivery Timeline:

DAY 1: ORDER PROCESSING
We check the details of your order and make sure everything is correct.

DAY 2: QUALITY CONTROL
Before we ship your order, each item undergoes a thorough quality check. We want to make sure everything meets our high standards.

DAY 2-3: PACKING
After quality control, your item is carefully packed and correctly labelled so you can easily track your order via: munawear.com/apps/parcelpanel

DAY 4-11: DISPATCH & DELIVERY
Due to high demand and our commitment to quality, shipping may take longer than you are used to from us. We ask for your understanding in this situation. Your item is on its way and usually arrives within 5 to 8 days. You can see the status of all your orders via munawear.com/apps/parcelpanel.

Shipping Costs

All our products are delivered to your home free of charge. No minimum order amount is required.

Delays and disruptions:

Unforeseen circumstances such as weather conditions, customs delays and other external factors may affect delivery times. We appreciate your understanding in such situations.

By placing an order with MunaWear, you agree to the terms and conditions set out in our shipping policy. You can contact us at:

Email: info@munawear.com

Please note: This shipping policy is subject to change. Please refer to the latest version on our website.

Thank you for choosing MunaWear. We appreciate your trust in us!

Contact Information:

Store name: MunaWear
Address: NO.45, HOI YUEN ROAD, UNIT 89, 3/F., YAU LEE CENTRE, KWUN TONG, KOWLOON, HONG KONG
Email: info@munawear.com
Phone: +44 20 3996 2562

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We will respond your email within 24 hours (Mon - Fri). Weekend messages answered Monday.